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Amazon Canada - Need to speak to customer service regarding an order and return
Amazon Canada - Need to speak to customer service regarding an order and return
Amazon Canada - Need to speak to customer service regarding an order and return
Amazon Canada - Need to speak to customer service regarding an order and return
Amazon Canada - Need to speak to customer service regarding an order and return
Amazon Canada - Need to speak to customer service regarding an order and return
I received an order in September for 2dresses. Only wanted to keep 1 &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Rey run the other. Called your customer service and they said that...
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ID
#2339524 Review #2339524 is a subjective opinion of poster.
Loss
$52
Preferred solution
Return item I do not need
New Reviewer

Gift card

Not helpful at all!!! Did not understand my problem. I had to repeat 6 times my last name!!! Seriously! I needed it to talk to someone, instead I got an email!!! I am not happy at ALL

User's recommendation: Not a good customer service!!!

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ID
#2607162 Review #2607162 is a subjective opinion of poster.
Location
Saint-Jean-De-L'ile-D'orleans, Quebec
Preferred solution
Full refund

My contact today

I had a worse experience with customer service today. I have been with Amazon fir a long time. I never had the experience that I had today. She did not know what she is doing. My email is syaghoubian26 @gmail. Com My number is 416454****

User's recommendation: Give my feedback to the representative.

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ID
#2606917 Review #2606917 is a subjective opinion of poster.
Location
Richmond Hill, Ontario

Prime video issues

SOMETHING WENT WRONG!!! I CANNOT WATCH " WAITING FOR THE BARBARIANS " I KEEP GETTING THIS NOTIFICATION ... I have talked to you before about this problem..ive done everything to try to solve it ... IT IS NOT MY TV!... I CAN WATCH OTHER PRIME VIDEO NO PROBLEM BUT ITS A CERTAIN FEW THAT I KEEP GETTING THE ..... SOMETHING WENT WRONG
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ID
#2606719 Review #2606719 is a subjective opinion of poster.

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Still have not received the sting 4k bluray, released 3 weeks ago. I pre ordered 2 months Pryor. still not in stock. over 3 weeks after release date. cancelling prime membership in November. waste

i pre ordered the sting 4k bluray. months ago. you still dont have in stock. this is becoming a bad habit for amazon. i purchused the prime account.because i used to get movis the first day. now amazon doesnt even carry most of the movies.
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ID
#2605685 Review #2605685 is a subjective opinion of poster.
Cons
  • Does not provide amazon prime delivery service as it promises
Preferred solution
Deliver product or service ordered

Refund

I was sold broccoli seeds a large gbag and I kept them in a safe place now they no longer sprout. I contacted the company they have not responded to my partial refund as the seeds sprouted the 4 times before that
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ID
#2605627 Review #2605627 is a subjective opinion of poster.

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Amazon delivery scam

Amazon used Canada Post for deliveries but if the item is over 25lbs they only pay the minimum. When item arrives at Canadian destination they will not deliver and item is sent back. I was told by Canada Post that Amazon does this all the time. As a taxpayer I object to Amazon misusing Canada Post and not paying the correct shipping rate.

User's recommendation: If your purchase comes from the US make sure Amazon does not use Canada Post.

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ID
#2603872 Review #2603872 is a subjective opinion of poster.
Cons
  • Misleading delivery service
Preferred solution
Let the company propose a solution

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New Reviewer

Delivery scam

Amazon Canada is scamming Canadian taxpayers. They use Canada Post to send overweight products knowing that they are overweight. When they arrive at Canadian destination Canada Post will not deliver because Amazon has only paid for packages up to 25lbs. not 50lbs and package is returned to sender!! This is a waste of Canada Post resources and as a taxpayer I am pissed!

User's recommendation: If Amazon uses Canada Post for items over 25lbs ask for other delivery company!

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ID
#2603844 Review #2603844 is a subjective opinion of poster.
Location
Campbell River, British Columbia

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A package showed up at my house that I did not order

Im not sure if my order got mixed up with another one, or if somebody sent this tablet to my house and Amazon sent espresso maker to the wrong house. The espresso maker said it was delivered Tuesday, I did not get it. On Thursday a tablet (Samsung) was delivered to my house and left at the front door.
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ID
#2601777 Review #2601777 is a subjective opinion of poster.
Preferred solution
Tracking of where this package came from, also tracking for the espresso maker is.

Problem with order - package arrived without one of the items I ordered

On May 15, 2021 I ordered 2 items (a coloring book and pet nail clippers) and I paid $ 39.58. The package arrived with the coloring book but without the nail clippers. Please send the clippers I ordered or if they are not in stock please refund the portion of the payment for the clippers.
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ID
#2598856 Review #2598856 is a subjective opinion of poster.
Location
Edmonton, Alberta
New Reviewer

Cancel my account

I seem to have an account but my email is not recognized and I cant cancel? I feel it might be fraud
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ID
#2598148 Review #2598148 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Refund

I dont know why you titled the email pissed customer super unprofessional but no Im good I got my item no thanks to your team who had no answers or solutions for me if you guys new how to do your jobs people wouldnt be annoyed with you.
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ID
#2597973 Review #2597973 is a subjective opinion of poster.
Location
Calgary, Alberta

Lost order

Poor service, no one takes ownership at Amazon. Doubt that it is rated as number one company! I am eating for the internet wire and expect it to be delivered ASAP at no cost because of inconvenience to me.
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ID
#2596015 Review #2596015 is a subjective opinion of poster.
Loss
$100
Preferred solution
Price reduction

Still having an issue with the charge on April 26

I called the office twice the amount on my visa shows 16.61 and no I tested your company promised you would refund within 3 days but amount still shows
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ID
#2595993 Review #2595993 is a subjective opinion of poster.
Location
Belle River, Ontario

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New Reviewer

Why am I being charged $4.51 per month

Each month I am charged $4.51 but I do not know what it is for. Please advise. And should I decide to do so how do I cancel? Thank you.
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ID
#2595974 Review #2595974 is a subjective opinion of poster.
Pros
  • Wide variety of products
  • Choice and availability
Loss
$27
Preferred solution
Want to know what I am paying $4.51 per month for?

Mishandled

funds not being recognized by amazon yet they end up refunding my account. In my world it proves who is guilty.

User's recommendation: watch your bank account.

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ID
#2595799 Review #2595799 is a subjective opinion of poster.
Location
Atlanta, Georgia

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