Unclaimed
Amazon Canada
570K
CLAIMED LOSSES
5.6K
TOTAL REVIEWS
730K
PAGE VIEWS
61
ISSUES RESOLVED
Amazon Canada Net Promoter Score (NPS)
11
medium
NPS
-100
100
- 48% Promoters
- 15% Passives
- 37% Detractors
Amazon Canada's estimated NPS of 11 considered to be medium. 48% of users would likely recommend Amazon Canada to a friend or colleague.
Customer Satisfaction
Amazon Canada Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerProduct issue
Quality of material is thin/see through You can see a bra through material, and because the sizing is so small you can see mens nibbles through shirt. Sizing is so small that jerseys pull at sleeve, chest and back area. Sizing is very small Stitching is poor, and some not properly finished. Threading sticking out everywhere ( and costumer services response was to just cut the threads) one Jersey alone needs threads trimmed in 12 places. And theres no guarantee that some of the threading wont unravel. Customer Service is terrible Was surprised with a C.O.D cost after already paying a ridiculous amount for shipping. Photos below are from one Jersey I ordered 12, and they all have issues Quality of product is poor, shipping cost is ridiculous, sizing too small, and very unprofessional/ terrible costumer service. User's recommendation: Look elsewhere or buy 2 sizes bigger
ID
Pros
- Amazon is pretty awesome in general
Cons
- Issues with third party seller
- Need large labels that stay third party
Loss
$395
Preferred solution
Full refund
I am just wondering why I am not getting my wall bed
I ordered a wall bed on may 7th,just wondering why i am not getting my order ,why is the order not being shipped I surely could use it thank you Fred
ID
Location
Halifax, Nova Scotia
Not listen to my talk
Actuaaly there was a subscription on my old phone and now that phone is not working and i also dont know about amzon account hecause i delete my account and i also changed my account but still money is deducted from my card and parcels are delivered to my house i dont want that please help me
ID
Location
Brampton, Ontario
Fraudulent activity
Very Good! Very helpful!!! She was very detailed answering all my concerns, patient to explain what I need to do. I am very pleased!!
ID
Location
Vancouver, British Columbia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerRichard12/
Would like to cancel all my services with amazon cannot afford it anymore thankyou nothing happened except I was paying for prime I dont watch it plus some of the things I ordered in past was shipped regular when I was paying for faster delivery and now Im unemployed and cant afford the extra expenses
User's recommendation: If they like it great.
ID
Pros
- Alot
Preferred solution
Just to cancel my services thankyou
Duplicate charge
A duplicate charge showed on my cc. It was explained that one was a hold and was voided after final charge. All good.
ID
Location
Maple Ridge, British Columbia
I didn’t get my money back for return items
I didnt get my money back for the item I returned. I called the customer service to inform and they said I will be getting them within two days but I have not received anything. Very disappointed. Please make arrangements to give my money back. Even if I call the customer service, it will take forever to get answered
User's recommendation: Bad.
ID
Location
Whitby, Ontario
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer