Contact Amazon Canada Customer Service
Amazon Canada Phone Numbers and Emails
Toll-Free Number:
-
(888) 280-4331Toll Free
Customer Service:
-
(877) 375-9365Alexa Support
-
(206) 922-0880International
-
(877) 586-3230
Amazon Canada Emails:
Amazon Canada Contact Information
Amazon Canada Website:
Amazon Canada Help Center:
Corporate Office Address:
How to Contact Amazon Canada?
In order to contact Amazon Canada customer support team you need to do the following:
1. Download Amazon app
2. Log into your account
3. Push "Customer Service" button in the menu
4. From there you need to swipe up and push "Contact Us" button
5. You will have 2 mail options: chat with someone or direct call.
6. Choose "Call Us" option
7. Select the issue you are having: devices, order related, Prime membership, unknown charge, something else, Amazon Fesh
8. We recommend to select "order related" option as it connects you with the Amazon Canada customer service representative the fastest.
9. Tap on your order. You will have several options here: "Contact seller" or Amazon "Call me now"
10. Choose your country and enter your phone number. Hit the button "Call me now"
11. Amazon Canada will call you directly.
12. You will have to go through an automated system and then you will be connected to a live person from Amazon Canada.
13. You can also call Amazon International phone number 1-206-922-0880
Summary of Amazon Canada Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Amazon Canada Customer Service?
Shipping and Delivery Question:
- “I didn't receive my refund 2 pack car steering”
- “Want to schedule one delivery early”
- “Delivery package”
Payments and Charges Question:
- “Charged twice for order”
- “Billing inquiry”
- “Over charge on account”
Return/ Replace Question:
- “Return”
- “Return order”
- “Return/refund issues”
Account Question:
- “Account information”
- “Why did i need to reset my password all of the sudden?”
- “Unblock account”
Request for Information Question:
- “To about a billing issue”
- “I have question regarding my return package”
- “Find out gift card amount”
Activation/ Cancellation Question:
- “I want to cancel my Kindle account and I want my refund for the last couple months”
- “Membership cancellation”
- “Cancel prime”
Refund Question:
- “Refund issues”
- “About refund”
- “Refund”
Product/ Service Question:
- “E collar for dogs stopped working purchased Feb 13 2022”
- “Amazon prime not working”
- “Item broken after 30 Day return period”
Cards Question:
- “Gift card issue”
- “Amazon fraudulently charging my wives card”
- “Credit card”
Staff Question:
- “Speak customer service”
- “Service won't accept my card Amazon will not change my info so I can make orders I've replaced card 4 times”
- “Customer Service help”
Employment Question:
- “I need a job”
- “Want to delete Amazon job account”
- “Job related enquiry”
Website/ Application Question:
- “The site isnt letting me email a copy of the teturn label amazon generated so i cant return my item that doesnt fit”
- “Problem with order, can't resolve on the website”
- “Cause the amazon web site is useless”
Other Question:
- “Order problem”
- “Credit”
- “MissingPackage”
About
Customer Care, Delivery Service, Shipping Service
Account, Profile, Shopandsave1 Profile
Pros: Usually excellent service, Usually good prompt service and delivery, Product selection, Fast and free delivery, Variety of products
Cons: No help, Poor if any personal communication, Poor customer service, No customer service email, No customer service
, , , ,
Amazon Canada is ranked 32 out of 459 in Auctions and Marketplaces category
Canada
Compare Amazon Canada To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
