Amazon Canada
Reviews and Complaints
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Verified Reviewer | Aurora, OntarioItem ordered
Order - billing
To change refund instructions
This is not the first time I received the wrong item
User's recommendation: Check your local stores before you buy you may end up going there anyways
Cancellation
User's recommendation: Don't bother cancellinng because you will be charged and item will still be delivered to you.
I think I have been scammed
Refund
I received an email for a purchase and I didn't purchase it
Preferred solution: I want to know what I was charged for from the App Store
Amazon prime stealing money from me
Preferred solution: Full refund
Cancellation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Kamloops, British ColumbiaTerrible service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Calgary, AlbertaAccount problems
This company is a absolute joke! If Jeff Bezos spent less time and money on his super yacht and more on his company service, it wouldn't have a one star!
As it stands, If I could give it no stars I would! I spent more than 1 hour to be shifted from on department to another, only to have a customer service rep keep asking me " I don't understand!". What part of no being able to access my account?! He couldn't even be bothered to ask any pertinent details of who I am!
Got to the point of just hanging up! So the question begs to answer, what customer service?
It really doesn't exist! What it does tell me, if you have a problem, just open another account!
I cannot believe such an established company as Amazon runs as poorly as this!
Amazon should also take heed, all it takes is some one else to start up a company that works ( better) than Amazon!
User's recommendation: There are others! AliExpress!
New fridge not working
User's recommendation: Dont deal with Amazon csc. The virtual assistant is useless and frustrating
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo honesty
Preferred solution: Full refund
User's recommendation: Be careful with third party auto part purchases from amazon
Received the wrong item again
User's recommendation: Check your local store before you buy from Amazon
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I WISH I HAD READ THESE BEFORE PURCHASING FROM THEM. BECAUSE ITS COSTING ME MY HOME.
I STILL CAN'T BELIEVE IT. WHAT WOULD MAKE A MULTI-MILLION DOLLAR COMPANY EVEN BECOMES A MULTI-MILLION DOLLAR COMPANY WITH THAT CUSTOMER SERVICE. NOW I KNOW WHY THEY EMPLOYE THIRD WORLD COUNTRY'S TO HANDLE ALL CUSTOMER SERVICE. BECAUSE THEY HAVE NO HEART OR SELF RESPECT FOR THEIR SELFS.
THE SELL THEIR DAUGHTER FOR MONEY. SOMETIMES FOR A COW.